What is Conduct Culture and how did we get here?

Having recently set out on my own again, I thought that I would write a series of blogs that set out my view of the current and near future regulatory landscape. This is the first in a series of three blogs that focus on Conduct Culture. This article focuses on ‘how we got here’, the second will […]

Blog 2: Conduct Culture – The Triangle of Trust

In this second of three blogs, I focus on the importance of rebuilding the triangle of trust between consumers, business and the FCA. This includes focusing on where we are today in terms of how the UK retail financial services market is operating through the lens of each of these three key stakeholders. By way […]